Refund & Cancellation
We follow a reliable refund policy to let our customers feel privileged about their association with us. Please read the guidelines governing the refund policy.
  • If you wish to cancel your account, notify us at least 15 days before end of your term (via an email to invest@sypto.xyz. Upon cancellation, your data is deleted from our servers. Since deletion of all data is final please be sure that you do in fact want to cancel your account before doing so.
  • Your subscription gets renewed automatically at the end of each month
  • You can upgrade or downgrade level of our services at any time of your usage, however Futurebits Technology OPC Limited does not refund any fees in that case
  • If you stop using our services in between the term, we will not refund you the fees paid by you for the remaining term
  • We reserve the right to modify or terminate the Futurebits Technology OPC Limited service(s) for any reason, without notice at any time.
  • Fraud: Without limiting any other remedies, Futurebits Technology OPC Limited may suspend or terminate your account if we suspect that you (by conviction, settlement, insurance or investigation, or otherwise, forcefully removed our branding) have engaged in fraudulent activity in connection with the services offered by us.
  • Note: No refunds are offered, even if a plan is cancelled mid-month.
15 Days No Obligation Cancellation

Futurebits Technology OPC Limited offers SaaS service to investors under a 15-day no obligation cancellation policy. The no obligation cancellation begins immediately upon account activation. The 15-day no obligation cancellation period only applies to new customers and does not apply to existing customers that have a subscription plan. Futurebits Technology OPC Limited will also not honor a free trial period for customers who were once paying subscribers, cancelled, and then decided to re-instate their subscription to Futurebits Technology OPC Limited.

At any time during the 15-day, potential subscriber (customer) can cancel their account and will be refunded in full with a minor service charge.

In order to continue using SaaS after the 15-day no obligation cancellation period, you will be automatically be put to continue to your selected payment plan which you have selected initially at time of buying from range of selections of monthly or receiving a discount by paying for half yearly or full year of service.

Monthly Billing, Cancellation, and Refund Policies

Futurebits Technology OPC Limited charges and collects in advance for use of the SaaS service. All services rendered are non-refundable. Once a customer selects a subscription plan and provides billing information, Futurebits Technology OPC Limited will calculate a pro-rated amount with the first payment due on signing.